THE IMPORTANCE OF DATA PROTECTION

The RAWFILL E-learning platform puts great value in the correct protection of the data it processes, especially personal data. The RAWFILL E-learning platform would like to use this privacy statement to strategically define the ways through which data is protected, the responsibilities assigned in this regard and the priorities that the RAWFILL E-learning platform has determined concerning data protection.

SCOPE OF THIS PRIVACY POLICY

This privacy statement applies to the entire lifespan of information within the RAWFILL E-learning platform websites, from obtaining information to final deletion of information within the organisation. Additional guidelines or procedures may be established for specific areas or processes (for instance research or questionnaires) within the RAWFILL E-learning platform that provide a detailed explanation of the measures that are being taken in order to achieve the desired level of data protection. As ICT suppliers play an important role in setting up the ICT environment for processing data, the privacy statement also stipulates the policy principles for this.

WHICH PERSONAL DATA DO WE COLLECT?

We collect various types of personal data:

• Personal data that you provide us with via web forms: for example, your name, email address and telephone number when you use our contact form;
• Personal data that we obtain as a result of you using the websites:
  • Log file information: we keep the following data in server logs, amongst other data:
    • IP address;
    • Browser information;
    • The external web page from which you visited us;
    • The pages that you have visited on our websites;
    • The time at which the pages were visited and how long they were visited for.
    • The modules watched
    • The scores achieved in tests
  • Device details: we may keep track of which device you use to visit our websites;
  • Cookies: we use cookies to identify our visitors and we need to do so in order to obtain visitor statistics. For more information regarding cookies, please refer to our cookie policy.

WHAT DO WE USE THE PERSONAL DATA FOR?

We use the collected personal data to provide the correct service and to maintain, protect and improve it. Your personal data are only retained for as long as this is required to fulfil the objective for which we have collected these. When your personal data is no longer needed, we will remove it.

In addition, the collective data is internally analyzed and used to report usage statistics of the platform to Interreg Europe (https://www.interregeurope.eu). Any information provided to Interreg Europe is anonymized.

We can use your personal data to inform you and communicate with you:

• Primarily to give feedback when you have submitted a question via the contact form;
• When issuing our newsletters and magazines if you have subscribed to these.

We only share your personal data:

• With your consent: we only share your personal data with companies other than THE RAWFILL E-learning platform providing that you have consented to this. Be aware that when you click on a social media button, the privacy policy of this provider applies;
• For legal reasons: it may be the case that we need to share your personal data in order to comply with a statutory obligation;
• With parties that process personal data for us: these parties may only process personal data by order of the RAWFILL E-learning platform. Processing of this type is laid down in a processing agreement concluded between THE RAWFILL E-learning platform and this party.

WHAT DO WE DO TO PROTECT YOUR PERSONAL DATA?

In particular, THE RAWFILL E-learning platform takes all reasonable measures to ensure that the data of website users and the personal data that they make available are protected against:

• loss: data are no longer available;
• leaks: data falling into the wrong hands;
• errors: data are not correct; for example, obsolete or incomplete;
• not accessible: data are not accessible when required;
• wrongful access: viewed by persons who are not authorised to do so;
• the inability to establish who viewed, amended or deleted the data;
• processing that is not in line with legislation, guidelines and standards.

YOUR RIGHTS

You can ask us (free of charge):

• Which data we have about you;
• What the aim is of specific processing;
• Who processes your personal data.

You have the right (free of charge):

• To have a copy of your personal data that we process for a particular purpose;
• To submit a request that your data be deleted;
• To ask us to no longer process your personal data (if you have a valid and legal reason for this).

The RAWFILL E-learning platform will never process personal data relating to political or religious preferences or beliefs, race, or any other data relating to your health or sexuality.

CONTACT INFORMATION

If you have any further questions regarding the processing of personal data. If you would like to submit a request to amend, view, delete or report a databreach of your data. Please contact us via info@rawfillelearning.eu. We kindly request proof of identity and we will process your request within 30 days of receipt of your email.

POLICY PRINCIPLES FOR DATA PROTECTION

The RAWFILL E-learning platform, both in its role as a controller and processor:

• Is transparent regarding the personal data that it processes and the processing purpose, both to those involved, the clients and the supervisors. The communication is honest, easily accessible and comprehensible. The transparency principle also applies when personal data are being exchanged.
• Only processes the data that are relevant to the execution of its tasks. Each task where personal data are processed is justifiable. This is also evaluated in the event of a new processing purpose, if necessary based on a data protection impact assessment.
• Only processes the personal data that are strictly necessary to carry out its activities. As a result, identifying factors that form part of the personal data will be kept to a minimum.
• Assesses the integrity of personal data during the entire processing cycle.
• Does not store data for longer than is necessary. The necessity is checked against statutory obligations and the rights and freedoms of those affected.
• Prevents infringements that ensue as a result of processing personal data. Information security, data protection by design and privacy-friendly standard settings are useful resources here. If an infringement occurs, reporting is carried out in this regard in line with relevant legislation in this area.
• Is able to implement all of the valid rights of anyone affected, such as the right to access, copy and even delete data.
• Actively checks that the rights and freedoms of the person affected are safeguarded when processing personal data for a particular purpose.
• Processes data in line with the rights and freedoms that apply in the European Economic Area and checks that these apply when data is exchanged outside the EEA.
• Can demonstrate that it complies with all policy objectives, in accordance with the statutory provisions. This accountability is monitored by means of internal supervision and control and can be achieved in accordance with the legally applicable principles.

This policy applies across the RAWFILL E-learning platform:

• The head office and the RAWFILL E-learning platform's other registered offices;
• All the RAWFILL E-learning platform employees, and external parties who work within the RAWFILL E-learning platform on a fixed or non-fixed contract;
• All company resources and information processing systems that the RAWFILL E-learning platform manages and systems that external employees manage for the purpose of information processing for the RAWFILL E-learning platform such as databases, information irrespective of the carrier, networks, data centres, etc.;
• All processing activities, both as a controller and processor.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies, please read "What Are Cookies".

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

  If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

  We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. The following data that is being collected may be shared with our partner Interreg Northwest Europe, to ensure that you receive an optimized user experience.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.